FAQ's
Looking for answers? Our FAQs are designed to provide clear and helpful information about the areas we supply and the services we offer, ensuring you feel supported every step of the way.
If you need further assistance, please don’t hesitate to call us or fill in our enquiry form – one of our expert team will get back to you within 24 hours.

How long does it take to complete a headstone or memorial?
Our standard headstones typically take 4-6 months from order to installation, factoring in cemetery permits and materials. Contact us for a custom timeline for your memorial headstone.
What materials are available for memorial headstones?
We offer headstones in durable materials like granite, marble, and Nabresina. Our granite is available in various colours and nishes suited for any cemetery’s requirements.
What is the cost of a custom headstone?
Headstone prices vary based on size, material, and design features. For an accurate quote, contact us to discuss the specic memorial style and options.
Are payment plans available for headstones?
Yes, we provide exible payment options: a 10% deposit to start, cemetery permit fees upon conrmation, and the nal balance upon order completion.
Can I add a custom design or inscription to the headstone?
Absolutely. We specialise in custom designs and inscriptions, allowing you to personalise the headstone for a truly unique memorial.
Is there a warranty on your headstones?
Yes, our headstones come with a warranty covering craftsmanship and material quality. Contact us for specic details on our headstone warranty.
What cemetery regulations affect headstones?
Many cemeteries have regulations on materials, size, and nish. We check all cemetery guidelines and help you select options that meet the requirements.
Can I choose the colour and nish of my headstone?
Yes, you can choose from a range of colours and nishes—polished, honed, or rustic—to suit your personal taste and cemetery guidelines.
Do I need a cemetery permit for a memorial headstone?
Most cemeteries require a permit. We manage all paperwork to ensure that your headstone meets cemetery regulations,
How do I clean and maintain a headstone?
Gently clean with water and a soft brush to maintain the stone’s nish and prevent damage. Avoid harsh chemicals for better durability.
Can I use a QR code on the headstone?
Yes, QR codes can be added to headstones and link to a personal memorial page.
These engravings are durable but may require approval from the cemetery.
Are there options for eco-friendly or biodegradable materials?
Yes, some cemeteries offer eco-friendly materials, including certain types of stone and natural nishes. Check with us for options that suit your needs.
Can I include multiple languages in the inscription?
Absolutely, we can engrave in multiple languages or scripts. Let us know, and we’ll make it work seamlessly
Is it possible to add a portrait or custom artwork to the headstone?
Yes, custom artwork, such as portraits or symbols, can be added. Options include ceramic photos and engravings that personalise the memorial beautifully
Can I pre-order a headstone for myself?
Yes, you can pre-order and customise your own headstone, and we can store it until it’s needed, ensuring your wishes are honoured
Are there specific headstones for infants or children?
Yes, we offer smaller, child-specic designs, with options for symbols like angels or stars to create a meaningful tribute
How do I handle family disputes over headstone design or inscription?
We recommend discussing designs with family ahead of time. If there are issues, we’re happy to assist as neutral advisors to help nalise the details
Can we use stones or decorative elements from the deceased’s favourite place?
Yes, incorporating small stones or mementos is possible if allowed by the cemetery. We can guide you on placement options.
Is there a way to add a vase or holder for owers later?
Denitely. Many accessories, like vases, can be added at any time to enhance the memorial.
Can I include a religious symbol or scripture verse, and are there restrictions?
Religious symbols and scriptures are usually allowed, but it’s best to check with the cemetery for specic guidelines.
Are headstones affected by extreme weather conditions?
Granite and bronze are very durable and weather-resistant, making them excellent choices for harsh climates. We’ll guide you on the best material for your location.
What happens if the cemetery changes its rules after installation?
Installed headstones are generally grandfathered in, but it’s wise to consult with the cemetery about potential future changes.
Can the headstone be moved if we relocate the grave?
Yes, headstones can be moved to a new site if needed. We can assist with reinstallation logistics.
Do you offer engraving or updates for headstones already in place?
Yes, we can add inscriptions or dates to existing headstones, especially for companion graves.
Are there seasonal limitations on installation?
Yes, installations may be delayed by winter or heavy rains. We’ll keep you informed of any seasonal restrictions and estimated timing.